Terms and Conditions
These Terms and Conditions govern Student registrations for the Courses and other services offered by LONDON ROBOTICS SCHOOL LTD (hereinafter referred to as the “School”).
Please read these Terms and Conditions carefully before applying to any of our Courses. If you do not agree to any provision of these Terms and Conditions, you are not allowed to register for the Courses and use the services provided by the School.
1.1. In these Terms and Conditions, the following terms shall have the following meanings:
‘School’ or ‘we’: LONDON ROBOTICS SCHOOL LTD, a company registered in England and Wales with company registration number 14812864, having its registered office address at 4-8 Ludgate Circus, London, United Kingdom, EC4M 7LF;
‘you’: the person or persons who have accepted these Terms and Conditions, being either the Student’s parent(s) or guardian(s) or carer(s), or the Student themselves if the Student is an adult who is undertaking a Course themselves;
‘Student’: a child or an adult of whatever age who will be attending the Course as specified in the Registration Form. The Student may be you if it is you who is undertaking the Course, or it may be your child if it is your child who is undertaking the Course;
‘Registration Form’: the online registration form through which your details and the details of the Student (if your child is the Student) are submitted to the School and through submission of which you indicate your explicit acceptance of these Terms and Conditions;
‘Course’: the series of sessions the Student is attending at School’s premises (each Course may consist of one or several disciplines the duration of which may vary);
‘Learning Materials’: the curricula for subjects taught at the School, our teaching materials, projects, documents and homework, as well as any materials emailed or posted by the School to you or available from the School’s website;
‘Robium Robotic Kit’: a unique modular robotic device designed and used by the School for educational purposes;
‘Intellectual Property Rights’: patents, rights to inventions, copyright and related rights, trade marks, business names and domain names, rights in designs and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protections which subsist or will subsist now or in the future;
‘Services’: the provision of a Course, or other services which the School may provide from time to time;
‘Fees’: the fees shown in the Schedule of Fees applicable to the Courses or other services which the Student is registered to undertake;
’Schedule of Fees’: the note of the School's prevailing fees as displayed on School’s website as may be amended from time to time;
’School Rules’: the body of rules of the School as may be amended from time to time for legal, safety or other substantive reasons, or in order to assist the proper administration of the School. A copy of the current version of the School Rules is available on the School’s website;
‘Terms and Conditions’: these terms and conditions as may be amended from time to time;
‘Contract’: this has the meaning given in clause 1.3 below.
1.2. In these Terms and Conditions, we sometimes provide illustrative examples to try and provide you with a better understanding of what we are referring to. We do this by using the words ‘for example’, ‘includes’ or ‘including’. When we do use these words, it means that the examples that are given are not exclusive or limiting examples of the matter in question.
1.3. The Registration Form, the School Rules, the Schedule of Fees and these Terms and Conditions (as in each case may be varied from time to time) form the terms of a contract (hereinafter referred to as the ‘Contract’) between you and the School.
2.1. The School shall provide the Services to the Student subject to these Terms and Conditions. By registering for our Courses and accepting these Terms and Conditions you agree on behalf of yourself and the Student to be bound by these Terms and Conditions.
2.2. Upon written confirmation being provided by the School that the Student has been accepted onto a Course, there will be a binding contract between you and us.
3.1. You can apply for a Course by completing a Registration Form on the School’s website. Upon completion of the Registration Form, you will be asked to pay the Fees for the chosen Courses as indicated in the Schedule of Fees. Subject to the provisions of clause 3.2 below, the application for a Course shall be considered submitted only after the full payment of Fees has been made.
3.2. In certain cases, the School might allow Students to register their interest for a Course before it is available for booking. In such case, a full payment of Fees for that Course will be due only after the School accepts the Student’s application and the Course becomes available for booking.
3.3. Each application for acceptance onto a Course is accepted at the absolute discretion of the School and is not transferable.
3.4. The Student is not accepted onto a Course unless and until written confirmation of the acceptance has been provided by the School.
3.5. Where a Student has been accepted onto a Course at the School but we subsequently find that in our view there are insufficient places available at that Course for us to permit the Student to attend, the School will reimburse any Fees paid and the Contract will terminate with immediate effect. The School is not liable for any bank charges arising as a result of any refund due to you as a result of the termination of the contract, or any other costs you may incur as a result of the termination of the Contract.
3.6. The School reserves a right to operate, from time to time, a priority booking period for Students already at the School which will give you the opportunity to book a Course ahead of it being available to the general public. Where any priority booking period is in operation, the School will endeavour to communicate the details of it to you.
3.7. The Courses sold by the School always take place on specific dates and at specific times. Therefore the 14-day cooling off period relating to remote sales does not apply to any online purchase of Services from the School.
4.1. The School retains ownership of all Intellectual Property Rights in the Learning Materials.
4.2. Neither you nor the Student are permitted to retain copies or make copies of any Learning Materials. To be clear, this does not prevent a Student from taking home homework, classwork material or their own work that they have undertaken in a Course, provided that this material is not copied or redistributed.
4.3. For the avoidance of doubt, the content of each Course is copyright and may not be recorded by you, by Students or by any third party, without the School’s written prior permission.
4.4. After the completion of a Course, the School will not provide any further copies of any of its materials that were distributed to Students during that Course.
5.1. Fees for each Course are indicated in the Schedule of Fees and are charged separately. For the avoidance of doubt, charges for the Robium Robotic Kit are not included in the Course Fees and are charged separately (see clause 5.2 below).
5.2. We refer to any items charged to you in addition to the Fees as supplemental charges. By way of example, where a Student and you would like to buy a Robium Robotic Kit used in the Course, the charges such Robium Robotic Kit will be supplemental to items met by the Fees and charged for accordingly. It is possible that there will be other situations in which supplemental charges could be incurred.
5.3. Payment of Fees and any supplemental charges may be made by credit card or debit card via the School’s website. Payment may also be made by bank transfer which must include all bank transfer charges including intermediary charges.
5.4. You are responsible for payment of Fees and any supplemental charges, either as an adult Student receiving the School’s Services yourself, or as the parent/guardian of a child Student receiving the School’s Services.
5.5. For a Student to attend a Course, full payment for the Course is due at the time of booking the Course (or, where a booking is made in accordance with clause 3.2, payment is due when the booking period opens). Where Fees are unpaid, the School may refuse to admit the Student to the Course and may at its discretion choose to terminate this contract in accordance with clause 20.1.
5.6. We can recover our costs for recovering late or non-payments. You will be responsible for paying the costs we incur in recovering, or attempting to recover, any unpaid Fees or supplemental charges from you (including reasonable legal costs, i.e., costs that would be allowable by the courts if judgment was made in the School’s favour).
5.7. Fees are not transferable. For example, Fees or credit may not be transferred between siblings, relatives and/or friends, unless the School gives its express prior written consent for such transfer. 5.8. Fees will not be reduced or refunded as a result of the Student’s absence due to illness or otherwise (except in the specific circumstances and subject to the specific conditions set out in clauses 8.1, 10.1, 10.2 and 15.3).
5.8. Fees will not be reduced or refunded as a result of the Student’s absence due to illness or otherwise (except in the specific circumstances and subject to the specific conditions set out in clauses 8.1, 10.1, 10.2 and 15.3).
5.9. We regularly review our Fees and may increase them by such amount as we consider reasonable. This will be notified to you through the Schedules of Fees available on our website.
5.10. Any supplemental charges will be invoiced separately with payment being due upon receipt of the invoice.
6.1. If a Student joins after the start of a Course, the School may (but is not obliged to) offer a substitute session or sessions (representing the same or similar sessions to those that the Student missed at the start of the Course) at its absolute discretion to help the Student to catch up, in which case the full Course Fees will be due. Where a substitute session or sessions are not offered, the Fees will be prorated according to the number of sessions remaining for that Course.
6.2. If a Student applies for a Course after its start, the School may, at its absolute discretion, deny the Student admission to the relevant Course.
7.1. The School will advise on the most suitable Course for the Student based on academic level, experience in the subject and age. If you are dissatisfied or concerned about the Student’s progress, please write to us as soon as your concern arises at [email protected]. Any complaints should be raised in accordance with clause 7.2 below.
7.2. The School’s mission is to provide an engaging, enriching and academic environment in which each Student can develop their abilities far beyond the ordinary. However, if you have cause for concern as to a matter of safety, care, discipline or progress of the Student you must inform us without undue delay. Complaints should be made in accordance with the Complaints Procedure. A copy of the Complaints Procedure is available from the School at any time upon request.
8.1. Where a Student has been accepted onto a Course and that acceptance is cancelled by you 10 or more clear days in advance of the start of that Course, a full reimbursement will be made, less any bank or credit card charges incurred by either party. The cancellation must be received by the School in writing.
8.2. Where a Student has been accepted onto a Course and that acceptance is cancelled by you less than 10 clear days before the start of that Course, no reimbursement will be made. However, provided that the School finds a substitute Student before the start of the Course, the School may, at its absolute discretion, issue a credit to the value of the Fees paid by you for the relevant Course, which credit must be used within 6 months of the date on which we were notified by you of the cancellation.
8.3. No reimbursement or credit can be made for a Student leaving after the start of the Course.
9.1. You must notify us in writing of any Student absence at least 48 hours before the start of the session on which the Student will be absent. This applies to all Courses.
9.2. If a Student misses a session during a Course due to unavoidable absence, the School is under no obligation to provide a substitute session, credit or refund. However, on a case-by-case basis, the School may in its absolute discretion seek to find a substitute session where possible or provide a credit session (similar to the missed one) which might be used by the Student within the next semester.
9.3. Where a substitute session is offered by the School (in respect of a session within a Course, in accordance with clause 9.2) and is accepted by you, no further changes may be made beyond that first rescheduling. For the avoidance of doubt, this means that where the School agrees to provide a substitute session and the time and location have been agreed in writing between us and you, no further changes can be made to the arrangement. If for any reason the Student misses the substitute session, no further substitute session will be offered. A substitute session is not transferable to a sibling or a friend.
9.4. For Students arriving late at a session within a Course, or leaving early, no reimbursement or credits will be made.
9.5. Where a Student arrives 10 minutes late or more for a Course, the School reserves the right not to admit that Student to the Course. The School is under no obligation to provide a substitute Course, session credit or refund. However, on a case-by-case basis, the School may in its absolute discretion seek to find a substitute session where possible.
10.1. If, for any reason the School has to cancel a Course before the start of that Course, the School will reimburse the Fees paid. The total liability of the School will not exceed the proportion of the Fees already received by us.
10.2. If the Course has already started when the School informs you of its decision to cancel the remainder of the Course, then a pro-rated refund will be given to you in accordance with the number of sessions remaining in the Course.
10.3. If the School cancels a Course under this clause 10, then the Contract will terminate with immediate effect
11.1. Our website describes the broad principles on which our Courses are intended to be run. However, from time to time it may be necessary to make changes to any aspects of the Courses. This includes adjusting the curriculum to the level and experience of a given group of Students or changing the curriculum more generally for a Course.
11.2. Courses at the School are bookable by subject and not by teacher. Where you express a preference for a given teacher, the School may at its absolute discretion try to accommodate that request. Where the School chooses to change a teacher for a Course, no refund or credit will be payable if you elect to withdraw the Student from that Course.
12.1. It is a condition of the Student attending any Course that you and the Student comply with the School Rules as amended from time to time. In particular, you must ensure that the Student attends Courses punctually and that the Student conforms to any rules of appearance, dress and behaviour as we may issue from time to time.
12.2. You agree to be wholly liable for any and all actions and/or omissions of the Student. Without prejudice to the generality of the foregoing, you shall be liable for any liability, financial or otherwise, or injury or damage to property caused by the Student while at the School and shall fully indemnify the School, its agents, contractors and/or employees for any loss, damage, costs or expenses resulting from such liability, injury or damage.
12.3. The School cannot be held liable for any losses incurred when a Student does not comply with the School Rules.
12.4. During the course of this Contract, you may not approach the School teaching staff to offer, solicit or seek to hire School staff for private tuition or to join another teaching establishment. If you are interested in private tuition from any member of the School staff, you should contact the School at [email protected].
12.5. After this Contract has come to an end, you may not for a period of 3 months approach the School teaching staff to offer, solicit or seek to hire School staff for private tuition or to join another teaching establishment within a 50 mile radius of our registered office.
13.1. The School may in its discretion suspend or remove from any Course (or from a session within a Course), or in serious cases permanently exclude from the School, Students whose conduct or behaviour (including behaviour or conduct outside of the School’s Services) is unsatisfactory and the suspension, exclusion or removal is in the School’s best interests or those of the Student or of other Students.
13.2. The School Rules set out examples of offences likely to be punishable by removal from a Course (or from a session within a Course), or by suspension or expulsion. These examples are not exhaustive and the School may decide that removal, suspension or expulsion for a lesser offence is justified where there has been previous misbehaviour.
13.3. The School reserves the right to withdraw a Student from any activity at any time on the grounds of safety or unsuitability.
13.4. Should the School exercise its rights of removal, suspension or exclusion under clauses 13.1, 13.2 or 13.3 above, you will not be entitled to any refund or remission of Fees (whether paid or payable) in or relating to any of the School’s Services. In the event that the Student is excluded, this Contract will terminate with immediate effect.
13.5. You are entitled to have any decisions taken by the School to remove the Student from a Course (or from a session within a Course), or to suspend or exclude them under this Clause 13, reviewed. Any such review should be submitted to the School in accordance with the Complaints Procedure.
14.1. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or contractors and for fraud or fraudulent misrepresentation. In all other circumstances the School shall not be liable to you or the Student by reason of any representation (unless fraudulent) or any implied warranty, condition or other term or any duty at common law or under the express terms of this Contract for any loss of profit or any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by the negligence of our employees, contractors, agents or otherwise) which arise out of or in connection with the provision of the Services or their use by you or the Student, and our entire liability under or in connection with this Contract shall not exceed the amount of Fees paid by you for the provision of the Services.
14.2. Where the School provides, in connection with the provision of the Services, any goods or equipment or any services supplied by a third party, the School does not give any warranty, guarantee or other terms as to their quality, fitness for purpose, performance or otherwise.
14.3. The School shall have no liability to the Student for any loss, damage, costs, expenses or other claims for compensation arising from any instructions or information supplied by you which are incomplete, incorrect, inaccurate or illegible, or arising from the Student’s late arrival or nonarrival, or any other fault of you or the Student.
14.4. The School shall not be liable to you or be deemed to be in breach of the Contract by reason of any delay in performing, or any failure to perform, any of the School’s obligations in relation to the Services, if the delay or failure was due to any cause beyond the School’s reasonable control.
14.5. The School reserves the right to alter programmes, activities, age brackets, premises, the method by which it delivers learning and education (including the use of remote learning) and personnel as it thinks fit and without notice.
14.6. The School will not be bound by any statement unless it is in writing and authorised by a Director of the School.
14.7. The School will not be liable for any advice or guidance requested of its staff, including directors and teachers. While the School staff may share their experience and views on education and schools with you, any decisions that you take on the schooling of any Student should be based on your own views and cumulative research and you should not rely solely upon any views or opinions discussed with the School staff.
14.8. The School cannot be held liable for Students’ grades, exam performance, career or lifetime earnings, future opportunities or any other event or outcome in the Student’s life.
15.1. It is your responsibility, at the point of registering for a Course, to notify the School of any health or medical condition, special educational need(s), disability or allergies relating to the Student which might require the assistance of the School staff, a third party or a medical professional, while the Student is attending Courses with the School. You should notify the School in writing of any such condition when you apply for the Course. You also have an obligation to notify the School in writing of any health or medical condition, special educational need(s), disability or allergies that the Student subsequently develops whilst they are a Student at the School. If you withhold from us or otherwise misrepresent to us information of this nature in particular, please be aware that this may result in us exercising our right to end this contract under clause 20.1 below.
15.2. Before attending any Course, you must complete the School Medical Form in relation to the Student even if the Student has no medical issues. The School reserves the right not to allow a Student to attend a Course if their completed and signed Medical Form has not been received by the School and withholding from us or otherwise misrepresenting to us information of this nature in particular may result in us exercising our right to end this contract under clause 20.1 below.
15.3. We will monitor the Student’s progress at the School. We will advise you if we have any concern about the Student’s progress but we do not undertake to diagnose dyslexia or other conditions. You may be asked to withdraw your child if in the opinion of the School it cannot provide adequately for the Student’s special educational needs. Any prepaid Fees for the period after the withdrawal will be refunded.
15.4. From time to time, the School may require additional information from you in relation to Students who are under 18. This could include drop off and collection information. You agree to complete any such further forms as may be required in order to provide us with this information.
15.5. The School reserves the right not to accept a booking if we have grounds to believe that the particular Course is not suitable for the Student or that any behavioural issue might endanger the Student themselves or others or disrupt the learning process during the Course.
15.6. Allergens: no products containing nuts may be brought to the Courses. The School cannot guarantee the exclusion of food allergens from any Course and cannot be held responsible for any issues arising from their presence.
15.7. If the School so requires due to a health risk either presented by the Student to others or presented to the Student by others or by reason of a virus, pandemic, epidemic or other health risk, you may be required to ensure the Student stays at home and not permit the Student to return to the School’s Courses until such time as the health risk has passed. This includes, but is not limited to, the specific requirement that if the Student becomes ill or comes into contact with any contagious or infectious disease during the 21 days prior to the start of a Course, you must immediately notify the School in writing. It is in the School’s absolute discretion whether to admit the Student to the Course.
15.8. You must notify us of any special arrangements needed for the Student. You must inform the School of any situations where special arrangements may be needed for the Student, including for their education or welfare. If you have cause for concern as to a matter of safety, care, discipline or progress of the Student, you must inform the School without delay.
15.9. Where the Student is under 18, it is a condition of the Student participating in our Services that you provide us with the contact details of a ‘responsible adult’ for the Student who will be delegated the authority by you to make decisions relating to the Student in situations where, for example, the School is unable to contact you.
15.10. From time to time, Students may create a working model on a Course which they can take home. For the model to be taken away by a Student who is under 18 years of age, you as their parent or guardian must sign a School safety letter. By signing the safety letter, you acknowledge your liability for the safe use of the model. Where the School has not received a signed safety letter, the Student will not be permitted to take such models home
15.11. Where the Student is under 18, it is a condition of the Student participating in our Services that you complete the Pick Up Form in order to inform the School of the arrangements for the collection (or otherwise) of the Student from a Course.
16.1. The School will not be liable for damage or loss of any electronic devices, including phones, laptops, tablets or headphones, valuable items, scooters or clothes brought to any of the School’s premises by the Student or by you or by any other family members.
16.2. You must make your own insurance arrangements if you require cover for the Student or their property while at the School’s premises.
16.3. The School will not be responsible for any property left at the School by the Student or by you and may dispose of any such property if it is not claimed and collected by you within 7 days of the end of the Course.
17.1. The School reserves the right to search the bags and other personal property of a Student in appropriate circumstances.
18.1. If we suspect abuse or in the event of a disclosure, we will follow our Child Safeguarding Policy, a copy of which is available from the School at any time upon request.
19.1. It is the custom and practice of most independent schools, and of the School, to include some photographs or images of Students in their promotional materials, including in the prospectus, website, press releases or on social media outlets. Please inform the School in writing if you do not wish the Student’s image to be used in this way. It is recommended that you telephone us to confirm receipt of your notice that the Student’s image is not to be used in this way if you have not received an acknowledgement from the School within 48 hours after sending the notice. We will also remove images from our website and social media outlets on written request.
19.2. We will process personal data about you and the Student in accordance with the General Data Protection Regulation, Data Protection Act 2018 (as each is amended or superseded), and other related legislation. We will process such personal data:
19.2.1. As set out in this Clause 19 and in the School’s ‘Privacy Notice’ which is available on the School’s website as may be amended from time to time;
19.2.2. In order to comply with any court order, request from or referral to an appropriate authority, or legal, regulatory or good practice requirement; and
19.2.3. To perform our obligations under this Contract, and where otherwise reasonably necessary for the School’s purposes.
20.1. In addition to the School’s right to terminate under clauses 3.5, 10 and 13, the School may end this Contract at any time by giving notice in writing to you, without any obligation to refund any Fees paid to you, if:
20.1.1. You do not make a payment to us when it is due and you still do not make a payment within 14 days of us reminding you that such payment is due; or
20.1.2. You make a serious misrepresentation of facts or circumstances to us, or you withhold important information from us about you and/or the Student or that is relevant to the provision of education by the School to the Students (such as misrepresenting at any point in time (and whether by act, omission or withholding or information on your part) any information about the Student’s health, medical condition, special educational needs, disability or allergies).
20.2. If this Contract is not terminated early under clause 3.5, clause 10, clause 13 or clause 20.1, then this Contract shall end at the end of the Course to which you have signed up or to which you have signed up the Student.
20.3. Once this Contract ends, it will not affect any legal rights or obligations that either you or we have that may already have arisen, for example your obligations to pay any outstanding invoices or Fees. After this Contract ends, you and we will keep any rights we have under general law.
21.1. By a ‘force majeure event’ we mean any event beyond our reasonable control including, by way of example and for the avoidance of doubt, acts of God, war, riot, civil commotion, compliance with any law or governmental order, rule, regulation or direction (including that of a local authority), accident, fire, flood, storm, pandemic or epidemic of any disease, terrorist attack, chemical or biological contamination. In the remainder of this clause 21 we shall refer to these as an ‘event’.
21.2. If a force majeure event arises which prevents or delays our performance of any of our obligations under this contract, the School shall give you a notice specifying the nature and extent of the circumstances giving rise to the event. Provided that the School has acted reasonably and prudently to prevent and/or minimise the effect of the event, the School will not be responsible for not performing those of our obligations which are prevented or delayed by, and during the continuance of, the event. To the extent reasonably practicable in the circumstances, the School shall try during the continuance of the event to continue to provide educational services (including by providing appropriate services remotely).
21.3. If the School is prevented from performing all of its obligations as a result of an event for a continuous period of more than six months, the School shall notify you of the steps it plans to take to ensure performance of the Contract after such period and you shall then, following receipt of such notice, be entitled to end this Contract by giving notice in writing to the School. Upon you serving such notice to the School, you will be entitled to a pro-rated refund for any Fees you had paid for Services whose performance have been prevented by the event.
22.1. The headings in these Terms and Conditions are for convenience and reference only and shall not affect their meaning or interpretation.
22.2. Where a condition in these Terms and Conditions requires communication to be in writing, it means writing by email to [email protected], or posted letter with a recorded delivery requiring a signature upon receipt as proof of delivery
22.3. If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provision in question shall not be affected.
22.4. There shall be no third-party enforcement rights under this Contract. The only parties entitled to enforce any rights hereunder are you and us
22.5. If we choose not to enforce any part of this Contract, or delay enforcing it, this will not affect our right to enforce the same part later (or on a separate occasion) or the rest of this Contract.
22.6. This Contract is governed by the laws of England and the parties submit to the exclusive jurisdiction of the English Courts.
22.7. We reserve the right to change or add to these Terms and Conditions from time to time for legal, safety or other substantive reason or in order to assist the proper delivery of education at the School.
Date of last review: 01 August 2023